return policy +
Free Shipping and Returns on all orders over $150. Shipping labels and prepaid postage will accompany all purchases for ease of return to era. If you do not qualify for free shipping, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund, along with any original shipping charges.
Items marked final sale cannot be returned. All items post marked to era within 7 days of the order's delivery date will gladly be refunded to your credit card promptly upon receipt of the return. All items post marked within 14 days of the order's delivery date will be credited to your era account to put towards your next purchase. There will be no returns or exchanges accepted after 14 days of the order's delivery date. The item(s) must not be worn, altered or washed and be accompanied by original tags. Footwear must be accompanied by the original box in its original condition, without Post labels.
All returns must be shipped with a service providing a tracking number and insurance as we are not responsible for delayed or lost packages.
When your refund is complete, we'll email you right away and let you know.